Use and Disclosure
Alzheimers Queensland is committed to protecting the privacy of our clients, residents and families. These services include respite care, residential care, private nursing services, allied health, information and support, education and training. We subscribe to the Privacy Act 1988 to comply with the Australian Privacy Principles (APPs). These principles regulate the manner in which personal information is handled through its life cycle, from collection, use, disclosure and disposal.
The Association is committed to protect your privacy by keeping personal and sensitive information secure and protected from loss, misuse and unauthorised access, modification or disclosure.
Association employees are not permitted to provide anyone with information or copies of your personal information except when:
Expressly authorised by law to do so
It is in the interest of public health or safety
You give your prior written consent
The information is given the Commonwealth or State under certain specified conditions
It is in the best interest of the care being provided
The Association may sought and/or hold personal information for the following purposes:
Residents/ Prospective Residents/ Clients
To provide appropriate ongoing care and/or support
To comply with the provisions of legislation, regulations and other external requirements including government funding bodies
To determine eligibility of entitlements and services
To enable lawful contact with any nominated person with regard to health status or to provide information to other agencies as required
To assist in the evaluation and development of the Association’s services
Students/ Participants in AAQ Education Courses/ Sessions
To enable the Association to contacts students/ participants and provide them with relevant information about appropriate courses/ sessions
To comply with the provisions of statutory government bodies governing the delivery of education courses and/or funding bodies
To enable the Association to properly assess the quality of applications for employment
Type of Information Held
The Association may hold personal information, and in some cases, sensitive health information, to enable us to provide you with relevant, quality services. Personal information is any information that can identify an individual.
An individual may access personal information held about them by the Association on request except where the Association can lawfully deny or limit access as prescribed by the Privacy Act 1988. Please contact the Association and complete a request form.
If you wish to make a complaint about the Association’s management of your personal information, we ask that you do so in accordance with our grievance procedure. Please contact the Association directly or you can complete the confidential “how are we doing form” below.